About This Job
Sutherland is hiring a Associate / Sr. Associate - Customer Support - Referral in Hyderabad, Telangana. The role answers inbound calls to provide customer service to consumers, including responding to inquiries about products and services, processing payments and performing general account maintenance, with up-selling encouraged in some situations. A finance background is preferred and typing of 35 words per minute with 85% accuracy is required.
Overview
| Organization | Sutherland |
|---|---|
| Post Name | Associate / Sr. Associate - Customer Support - Referral |
| Job Location | Hyderabad, Telangana |
| Experience | Freshers and experienced can apply (prior customer service experience preferred) |
| Qualification | 12th and above |
| Salary | Not stated in the employer's posting |
| Application Mode | Online, through the employer’s own posting |
| Posted On | Not stated in the employer's posting |
| Last Date to Apply | Not stated in the employer’s posting |
Role Details
The Associate / Sr. Associate - Customer Support - Referral answers inbound calls, responds to product and service inquiries, processes payments, performs account maintenance, and may up-sell products or services. Working location is Hyderabad (Lanco Hills), with 24x7 rotational shifts, cab facilities in night shifts within 25 km, and candidates must reside within 25 km of the office.
Eligibility / Skills Required
| Experience | Freshers and experienced can apply (prior customer service experience preferred) |
|---|---|
| Qualification | 12th and above |
| Required Skills | Typing 35 wpm with 85% accuracy; excellent verbal and written English; strong data entry; analytical and negotiation skills; flexibility for night shifts |
Salary
How to Apply
- Open the direct employer posting link below.
- Confirm the Hyderabad location and the role details.
- Apply online through the employer’s own posting.
Important Links
| Apply Online — Employer Posting (Associate / Sr. Associate - Customer Support - Referral, Hyderabad) |
| Official Employer Posting |
Frequently Asked Questions (FAQ)
Where is this Sutherland job located?
Hyderabad, Telangana, as stated in the employer’s posting.
Is there an application deadline?
Not stated in the employer’s posting