About This Job
Vodafone Idea Limited is hiring an Activation Officer (listed as Manager - Activation Officer, level M1, Customer Service function) in Guwahati, Assam. The role involves processing customer activation applications for timely and compliant onboarding experience and supporting the sales organisation, including retailers, for quicker customer acquisition. The posting states a minimum qualification of Graduate and fresher or 6 months of relevant experience.
Overview
| Organization | Vodafone Idea Limited |
|---|---|
| Post Name | Activation Officer (Manager - Activation Officer) |
| Job No. | 892382701 |
| Job Location | Guwahati, Assam |
| Function / Department | Customer Service |
| Experience | Fresher / 6 months of relevant experience |
| Qualification | Minimum Graduate |
| Salary | Not stated in the employer’s posting |
| Application Mode | Online, through Vodafone Idea Careers |
| Last Date to Apply | Not stated in the employer’s posting |
Role Details
The Activation Officer processes new activation documents for both prepaid and postpaid services, approves SIM exchange within TAT through correct approval of customer documents, ensures document compliance and actively identifies frauds, and manages retailer and document pick-up partner training on document screening. The role also supports TERM requirements as per need.
Eligibility / Skills Required
| Experience | Fresher / 6 months of relevant experience |
|---|---|
| Qualification | Minimum Graduate |
| Required Skills | Ability to influence and get buy-in of the cluster sales team on decisions; quick thinking to fix burning issues in a time-bound manner; ability to work with partner teams; diligent and effective working |
Salary
How to Apply
- Open the direct Vodafone Idea Careers posting link below.
- Confirm the Guwahati location and Activation Officer role.
- Apply online through the Vodafone Idea Careers posting.
Important Links
| Apply Online — Vodafone Idea Careers Posting (Activation Officer, Guwahati) |
| Official Employer Posting |
Frequently Asked Questions (FAQ)
Where is this Vodafone Idea job located?
Guwahati, Assam, as stated in the employer’s posting.
Is there an application deadline?
No deadline is stated in the employer’s posting.