About This Job
TP (Teleperformance) is hiring a Technical Support Executive / Sr. Executive in Thane, Maharashtra. The role manages calls from customers regarding complaints, troubleshoots customer service problems, and provides general information. The agent must be comfortable working in rotational shifts, with excellent verbal and written English.
Overview
| Organization | TP (Teleperformance) |
|---|---|
| Post Name | Technical Support Executive / Sr. Executive |
| Job Location | Thane, Maharashtra |
| Experience | Not stated in the employer's posting (undergraduates require minimum 6 months technical work experience) |
| Qualification | Graduates in any stream (IT background preferred); undergraduates with minimum 6 months technical work experience |
| Salary | Not stated in the employer's posting |
| Application Mode | Online, through the employer’s own posting |
| Posted On | Not stated in the employer's posting |
| Last Date to Apply | Not stated in the employer’s posting |
Role Details
The Technical Support Executive / Sr. Executive (Thane) manages calls from customers regarding complaints, troubleshoots customer service problems, and provides general information, with customer centricity, communication proficiency, and the ability to understand customer problems and provide solutions or information per company policies and process. Preference is given to applicants with prior tech support experience in an international BPO. Location is Thane, Mumbai, on rotational shifts.
Eligibility / Skills Required
| Experience | Not stated in the employer's posting (undergraduates require minimum 6 months technical work experience) |
|---|---|
| Qualification | Graduates in any stream (IT background preferred); undergraduates with minimum 6 months technical work experience |
| Required Skills | Excellent verbal and written English; customer centricity; communication proficiency (comprehension, active listening, rate and clarity of speech, conversational ability); grammatically correct written composition |
Salary
How to Apply
- Open the direct employer posting link below.
- Confirm the Thane location and the role details.
- Apply online through the employer’s own posting.
Important Links
| Apply Online — Employer Posting (Technical Support Executive / Sr. Executive, Thane) |
| Official Employer Posting |
Frequently Asked Questions (FAQ)
Where is this TP (Teleperformance) job located?
Thane, Maharashtra, as stated in the employer’s posting.
Is there an application deadline?
Not stated in the employer’s posting