About This Job
TP (Teleperformance) is hiring a IT Helpdesk - L1/L2/Lead Engineer in Hyderabad, Telangana. The role is an IT Helpdesk Technician position ensuring request management within guidelines and goals established by the statement of work or the IT Helpdesk Team Leader, through direct contact on inbound or outbound calls, chat or back-office interactions on all available channels, identifying, understanding and solving requester needs.
Overview
| Organization | TP (Teleperformance) |
|---|---|
| Post Name | IT Helpdesk - L1/L2/Lead Engineer |
| Job Location | Hyderabad, Telangana |
| Experience | Not stated in the employer's posting |
| Qualification | Not stated in the employer's posting |
| Salary | Not stated in the employer's posting |
| Application Mode | Online, through the employer’s own posting |
| Posted On | Not stated in the employer's posting |
| Last Date to Apply | Not stated in the employer’s posting |
Role Details
The IT Helpdesk - L1/L2/Lead Engineer ensures request management within guidelines and goals established by the statement of work or the IT Helpdesk Team Leader, with direct contact through inbound or outbound calls, chat or back-office interactions on all available channels, and a constant motivation to identify, understand and solve requester needs. The role is in Hyderabad, full-time, in the Tech and IT category.
Eligibility / Skills Required
| Experience | Not stated in the employer's posting |
|---|---|
| Qualification | Not stated in the employer's posting |
| Required Skills | Request management; inbound and outbound call, chat and back-office interaction; identifying and solving requester needs |
Salary
How to Apply
- Open the direct employer posting link below.
- Confirm the Hyderabad location and the role details.
- Apply online through the employer’s own posting.
Important Links
| Apply Online — Employer Posting (IT Helpdesk - L1/L2/Lead Engineer, Hyderabad) |
| Official Employer Posting |
Frequently Asked Questions (FAQ)
Where is this TP (Teleperformance) job located?
Hyderabad, Telangana, as stated in the employer’s posting.
Is there an application deadline?
Not stated in the employer’s posting