About This Job
TP (Teleperformance) is hiring a Customer Service Executive in Agra, Uttar Pradesh. The role handles queries, requests and complaints from customers tactfully, provides customer service at every interaction, and ensures end-to-end resolution by taking complete ownership for the customer in every transaction. The agent must be comfortable working in rotational shifts, 6 days a week.
Overview
| Organization | TP (Teleperformance) |
|---|---|
| Post Name | Customer Service Executive |
| Job Location | Agra, Uttar Pradesh |
| Experience | Freshers can apply |
| Qualification | Graduate / Undergraduates in any stream |
| Salary | Not stated in the employer's posting |
| Application Mode | Online, through the employer’s own posting |
| Posted On | Not stated in the employer's posting |
| Last Date to Apply | Not stated in the employer’s posting |
Role Details
The Customer Service Executive in Agra handles queries, requests and complaints tactfully, provides customer service at every interaction, and ensures end-to-end resolution with complete ownership for the customer. Language capabilities are English, Hindi, Punjabi, Assamese or Oriya. Typing speed required is 15 wpm with 85% accuracy, and basic knowledge of computers is a must. Working days are 6 days a week on rotational shifts.
Eligibility / Skills Required
| Experience | Freshers can apply |
|---|---|
| Qualification | Graduate / Undergraduates in any stream |
| Required Skills | Customer centricity; communication proficiency (comprehension, active listening, rate and clarity of speech, conversational ability); grammatically correct written composition; written communication etiquette; typing 15 wpm with 85% accuracy; basic computer knowledge |
Salary
How to Apply
- Open the direct employer posting link below.
- Confirm the Agra location and the role details.
- Apply online through the employer’s own posting.
Important Links
| Apply Online — Employer Posting (Customer Service Executive, Agra) |
| Official Employer Posting |
Frequently Asked Questions (FAQ)
Where is this TP (Teleperformance) job located?
Agra, Uttar Pradesh, as stated in the employer’s posting.
Is there an application deadline?
Not stated in the employer’s posting