About This Job
TaskUs is hiring a Teammate in Gurugram, Haryana. The role is a Customer Care Specialist (Teammate) in Operations at Sihi, Gurugram, delivering exceptional customer service by promptly addressing inquiries, resolving issues efficiently, and ensuring customer satisfaction, with accurate and timely responses through phone, email and live chat, and documentation of all customer interactions per standard operating procedures.
Overview
| Organization | TaskUs |
|---|---|
| Post Name | Teammate |
| Job Reference | Req ID R_2610_14062 |
| Job Location | Gurugram, Haryana |
| Experience | Not stated in the employer's posting |
| Qualification | At least a high school graduate |
| Salary | Not stated in the employer's posting (competitive salary mentioned, no figure) |
| Application Mode | Online, through the employer’s own posting |
| Posted On | 29 Oct 2026 |
| Last Date to Apply | Not stated in the employer’s posting |
Role Details
The Teammate delivers exceptional customer service, researches and provides accurate and timely responses through phone, email and live chat, navigates internal and external documentation, identifies and escalates priority issues, routes calls, identifies emerging trends, adheres to protocols, KPIs and quality guidelines, and participates in mandated training. The role is in Sihi, Gurugram, full-time and on-site, in Operations. Technical requirements include computer literacy in Windows OS, Apple OS, Microsoft Office and Google applications, familiarity with Zendesk, Slack and internal troubleshooting tools, and fluency in English reading and writing.
Eligibility / Skills Required
| Experience | Not stated in the employer's posting |
|---|---|
| Qualification | At least a high school graduate |
| Required Skills | Computer literacy (Windows, Apple OS, MS Office, Google applications); Zendesk and Slack; fluent English; problem-solving; great written and oral communication |
Salary
How to Apply
- Open the direct employer posting link below.
- Confirm the Gurugram location and the role details.
- Apply online through the employer’s own posting.
Frequently Asked Questions (FAQ)
Where is this TaskUs job located?
Gurugram, Haryana, as stated in the employer’s posting.
Is there an application deadline?
Not stated in the employer’s posting