About This Job
Cognizant is hiring an SME-Ins Claims professional in Pune, Maharashtra. This hybrid role as a subject matter expert in insurance claims focuses on delivering accurate and timely support for customer service and domain-driven activities, working in rotational shifts without travel.
Overview
| Organization | Cognizant |
|---|---|
| Post Name | SME-Ins Claims |
| Job No. | 00070763041 |
| Job Location | Pune, Maharashtra |
| Experience | 2 to 4 years |
| Qualification | Experience-based role as described in the employer’s posting; preferred certifications include insurance claims or customer service credentials such as INS or AIC |
| Salary | Not stated in the employer’s posting |
| Application Mode | Online, through Cognizant Careers |
| Posted On | 17 Oct 2026 |
| Last Date to Apply | Not stated in the employer’s posting |
Role Details
The role involves analysing incoming insurance claims and customer service requests to validate coverage and identify documentation gaps, handling customer interactions across channels, coordinating with operations teams to streamline claim intake and assessment, performing end-to-end documentation checks, and tracking claim resolution accuracy, customer satisfaction and cycle time.
Eligibility / Skills Required
| Experience | 2 to 4 years of hands-on involvement in processing or supporting claims operations |
|---|---|
| Required Skills | Insurance claims domain; property and casualty insurance concepts (coverage, limits, deductibles, exclusions, claim lifecycle); customer service and issue resolution; office productivity tools and claims applications |
| Qualification | Experience-based role as described in the employer’s posting; preferred certifications include INS or AIC or equivalent |
Salary
How to Apply
- Open the direct Cognizant Careers posting link below.
- Confirm the Pune location and the insurance claims experience requirement.
- Apply online through the Cognizant Careers posting.
Important Links
| Apply Online — Cognizant Careers Posting (SME-Ins Claims, Pune) |
| Official Employer Posting |
Frequently Asked Questions (FAQ)
Where is this Cognizant job located?
Pune, Maharashtra, as stated in the employer’s posting.
Is there an application deadline?
No deadline is stated in the employer’s posting.