About This Job
Accor is hiring a Guest Service Associate - Front Office at Novotel Chennai Chamiers Road, Chennai, Tamil Nadu. As the first point of contact for guests, the associate delivers exceptional service while managing daily front office operations.
Overview
| Organization | Accor |
|---|---|
| Hotel Property | Novotel Chennai Chamiers Road |
| Post Name | Guest Service Associate - Front Office |
| Job Location | Chennai, Tamil Nadu |
| Experience | Minimum 6 months to 1 year of relevant front office or guest service experience (freshers with strong hospitality background encouraged) |
| Qualification | Diploma in Tourism, Hospitality Management, or equivalent qualification |
| Salary | Not stated in the employer's posting |
| Application Mode | Online, through Accor Careers |
| Posted On | 01 Oct 2026 |
| Last Date to Apply | Not stated in the employer's posting |
Role Details
The associate greets guests and provides swift check-in and check-out, addresses inquiries and complaints, manages room bookings and reservation records using the property management system, monitors room status with Housekeeping, maintains front office logs and shift reports, and liaises with departments to resolve day-to-day operational issues.
Eligibility / Skills Required
| Experience | Minimum 6 months to 1 year of relevant front office or guest service experience; freshers with strong hospitality background are encouraged to apply |
|---|---|
| Qualification | Diploma in Tourism, Hospitality Management, or equivalent qualification |
| Required Skills | English proficiency; MS Excel, Word and PowerPoint; Opera or similar Property Management Systems; interpersonal and problem-solving skills; Tamil or Telugu advantageous |
Salary
How to Apply
- Open the direct Accor Careers posting link below.
- Confirm the Chennai location and the Guest Service Associate - Front Office title.
- Apply online through the Accor Careers posting.
Important Links
| Apply Online — Accor Posting (Guest Service Associate - Front Office, Novotel Chennai Chamiers Road, Chennai) |
| Official Employer Posting |
Frequently Asked Questions (FAQ)
Where is this Accor job located?
Chennai, Tamil Nadu, at Novotel Chennai Chamiers Road, as stated in the employer's posting.
Is there an application deadline?
No deadline is stated in the employer’s posting.